CANCELLATION POLICY

Your appointment time is reserved exclusively for you. When an appointment is cancelled or missed without sufficient notice, it can be very difficult to offer that time to another guest who may have been waiting for an opening. ​ We kindly ask for at least 48 hour notice whenever possible. A minimum of 24 hours notice is required. ​ Cancellations made within 24 hours notice will be charged 50% of the service total. ​ No-shows will be charged 100%. ​ We truly understand that unexpected situations happen, and we appreciate your communication and consideration whenever you need to make a change to your appointment. ​ Thank you for respecting our time, our schedule, and the other guests who are trusting us with their appointments. Your consideration allows us to provide the best possible experience for everyone. By booking an appointment, you acknowledge and agree to this cancellation and late-arrival policy.